Victorian Fares and Ticketing Manual (myki)

The Victorian Fares and Ticketing Manual (myki) is available to download.

myki is Melbourne’s new ticketing system and will replace the current Metcard ticketing system on the public transport network.

myki also operates on regional bus services in Geelong, Ballarat, Bendigo, Seymour, Warragul and the Latrobe Valley.and is also valid for travel on V/Line rail services operating wholly within the Geelong (between Lara and Marshall), Bendigo (between Eaglehawk and Kangaroo Flat) and Ballarat (between Wendoree and Ballarat) transit systems.

myki will progressively be rolled out on V/Line train services from Melbourne to cities within the V/Line commuter belt including Geelong, Ballarat, Bendigo and the Latrobe Valley (Traralgon, Morwell, Moe). Keep visiting this website for updates.

More details about the roll out of myki 

Download the whole manual

Victorian Fares and Ticketing Manual (myki) (PDF) 10.9 MB
 

Please note: amendments have been made to the Victorian Fares and Ticketing Manual.

To view the amendments, download a copy via the link below:

Amendments to the Victorian Fares and Ticketing Manual (myki) - effective 1 January 2012 (PDF) 488 kB

Amendments to the Victorian Fares and Ticketing Manual (myki) - effective 25 July 2011 (PDF) 415 kB

Amendments to the Victorian Fares and Ticketing Manual (myki) - effective 30 June 2011 (PDF) 272 kB

Amendments to the Victorian Fares and Ticketing Manual (myki) - effective 20 April 2011 (PDF) 464 kB

Amendments to the Victorian Fares and Ticketing Manual (myki) - effective 12 March 2011 (PDF) 360 kB

Amendments to the Victorian Fares and Ticketing Manual (myki) - effective 31 December 2010 (PDF) 631 kB

Download the whole manual by chapter

Chapter 1: Introduction and legal status (PDF) 445 kB

Chapter 2: Zones (PDF) 2.8 MB

Chapter 3: Obtaining a myki (PDF) 1.4 MB

Chapter 4: myki money (PDF) 810 kB

Chapter 5: myki pass (PDF) 487 kB

Chapter 6: Short term tickets (PDF) 566 kB

Chapter 7: Refunds, reimbursements and replacements (PDF) 714 kB

Chapter 8: General & special ticketing conditions (PDF) 902 kB

Chapter 9: Accessible transport (PDF) 412 kB

Chapter 10: Bicycles and other luggage (PDF) 510 kB

Chapter 11: Ticketing procedures & infringement notice process (PDF) 421 kB

Chapter 12: myki terms of use (PDF) 417 kB

Chapter 13: Definitions and interpretations (PDF) 729 kB