Victorian Fares and Ticketing Manual

The Victorian Fares and Ticketing Manual contains ticketing information for public transport services in Victoria. It can be downloaded free of charge below or viewed at The MetShop at Melbourne Town Hall (corner of Swanston and Little Collins Streets). Copies of the manual can also be purchased from The MetShop for $5.

This manual provides detailed information for both customers and staff. Most customer questions in relation to Metcards, including prices, can be answered by visiting the Fares and tickets section.

Victorian Fares and Ticketing Manual

This Victorian Fares and Ticketing Manual is effective from 12 March 2011 and has been amended four times. 

A version of the Victorian Fares and Ticketing Manual incorporating all amendments as of 1 January 2012 can be downloaded below.

Download the whole manual

Victorian Fares and Ticketing Manual incorporating all amendments as of 1 January 2012 (PDF) 2.67 MB

 

Victorian Fares and Ticketing Manual (PDF) 2.44 MB

Please note: amendments have been made to the Victorian Fares and Ticketing Manual.

To view the amendment, download a copy via the link below:

Amendments to the Victorian Fares and Ticketing Manual - effective 1 January 2012 (PDF) 441 kB

Amendments to the Victorian Fares and Ticketing Manual - effective 25 July 2011 (PDF) 432 kB

Amendments to the Victorian Fares and Ticketing Manual - effective 30 June 2011 (PDF) 293 kB

Amendments to the Victorian Fares and Ticketing Manual - effective 20 April 2011 (PDF) 413 kB

 

 

Download the whole manual by chapter

Chapter 1: Introduction and legal status (PDF) 66 kB

Chapter 2: Metropolitan travel (PDF) 766 kB

Chapter 3: V/Line travel (PDF) 349 kB

Chapter 4: Group travel and student passes (PDF) 79 kB

Chapter 5: Regional buses (PDF) 377 kB

Chapter 6: Concessions and free travel passes (PDF) 372 kB

Chapter 7: Accessible transport (PDF) 87 kB

Chapter 8: Bicycles, surfboards and other items (PDF) 79 kB

Chapter 9: Refunds and replacement tickets (PDF) 94 kB

Chapter 10: General and special ticketing conditions (PDF) 106 kB

Chapter 11: Ticketing procedures and infringement notice process (PDF) 83 kB

Chapter 12: Definitions and interpretations (PDF) 94 kB

 

Regional Bus Fares Supplement

Follow the link below to download the Regional Bus Fares Supplement:

Victorian Fares and Ticketing Manual - Regional Bus Fares Supplement (PDF) 1.68 MB