The Scooter and Wheelchair Travel Pass is issued by the Metlink Central Pass Office. The Scooter and Wheelchair Travel Pass has been introduced to support independent travel for people who are dependent on scooters and wheelchairs.

The Scooter and Wheelchair Travel Pass is linked to progress by the Victorian Government in implementing the Disability Discrimination Act 1992 and the Disability Standards for Accessible Public Transport 2002.

For information about using mobility aids on public transport, including specifications, see mobility aids. 

Travelling on V/Line services

If you are travelling with a scooter or wheelchair on a V/Line service, you must book 24 hours in advance as space may be limited.
For more information or to make a V/Line booking, visit vline.com.au (link opens in a new window) or call 136 196.

Application details

Application forms for the Scooter and Wheelchair Travel Pass are available from the Metlink Central Pass Office, they can be downloaded via the link below, or you can have them sent to you by calling Metlink on 131 638.

Scooter and Wheelchair Travel Pass - Information and Application Form (PDF) 235 kB

For more information you can download the following frequently asked questions or have them sent out to you by calling Metlink on 131 638.

Scooter and Wheelchair Travel Pass – Frequently Asked Questions (PDF) 184 kB

A list of persons who can sign statutory declarations can be obtained on the website justice.vic.gov.au/justices (link opens in a new window)

Who is eligible for the Scooter and Wheelchair Travel Pass?

To be eligible for the Scooter and Wheelchair Travel Pass you must: 

• have a permanent and severe disability (being for the term of your life and not expected to improve)
• depend on the use of a scooter or wheelchair for mobility outside your home
• be a permanent resident of Victoria.

If you are not eligible for the Scooter and Wheelchair Travel Pass, you may be eligible for the:

• Companion Card
• Multi-Purpose Taxi Program (opens in a new window)
• Access Travel Pass

Please note: All scooter users must have their dependence on a scooter certified by a General Practitioner or Specialist to be eligible. The General Practitioner or Specialist must declare that due to the applicant’s permanent and severe disability (being for the term of their life and not expected to improve), they depend on the scooter for mobility outside the home. Please complete all sections of the application form (Section 1, 2, 3 and 4).

Travel entitlement

The Scooter and Wheelchair Travel Pass entitles the pass holder to free travel on:

• Melbourne metropolitan trains, trams and buses
• V/Line services
• Regional town buses
• Regional services that have a contract or service agreement with the Department of Transport.

Free travel passes do not necessarily apply to, and should not be used for CountryLink, Great Southern Railway, airport services and tourist railways. The pass holder should check with the relevant operator before booking or travelling.